Privacy Policy for Link234
Effective Date: 21.02.2025
1. Introduction
Your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use Link234.
2. Data Controller Details
Depending on your location, your data is controlled by:
  • Web Hive UG (haftungsbeschränkt), Benzstraße 47-49, 63303 Dreieich - Germany. Handelsregister HRB 98089. Email: support@link234.com
  • Enumeration Technologies Pvt Ltd, Registered Office: Flat no. 302, Rainbow Archies BUilding, Attapur, Hyderabad 500048 India (GSTIN: 36AADCE3051H1ZX). Email: support@link234.com
3. Hosting and Infrastructure
Our website and databases are hosted in a secure cloud data center in Frankfurt am Main, Germany, operated by IONOS SE. We implement strict technical and organizational measures to protect your data.
4. Information We Collect
  • Personal Information: Full name, email address, phone number, postal address.
  • Account Information: Username, encrypted password, account preferences.
  • Financial Data: Payment transactions are securely processed by Stripe (international) and Razorpay (India). We do not store or process your full payment details (such as card numbers or bank credentials).
  • Technical Data: IP address, browser type, operating system, device information, and log data.
  • Usage Data: Information about your interaction with the website, including pages viewed and features used.
  • Marketing Data: Your preferences in receiving marketing communications.
5. How We Use Your Data
  • To provide and manage your account, services, and purchases.
  • To improve our services, monitor performance, and develop new features.
  • To send promotional messages and updates if you have consented.
  • To comply with legal obligations and enforce our terms of service.
6. Legal Basis for Processing
  • Consent: Where you have explicitly given consent (e.g., for marketing).
  • Contractual Necessity: To perform our agreement with you.
  • Legal Obligations: To comply with tax, accounting, and regulatory laws.
  • Legitimate Interests: To operate and improve our services, provided your rights are not overridden.
7. Data Retention
We keep your personal data only for as long as necessary for the purposes we collected it.
  • The duration of your account and our business relationship.
  • Legal retention requirements under German and Indian law.
  • Statutory limitation periods for potential claims.
8. Data Security
We apply strong encryption, restricted access, and monitoring to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.
9. Your Rights
Depending on your jurisdiction (EU/Germany or India), you have the following rights:
  • Right of Access – to obtain a copy of your personal data.
  • Right to Rectification – to correct inaccurate or incomplete data.
  • Right to Erasure – to request deletion of your data where applicable.
  • Right to Restrict Processing – to limit our processing in certain circumstances.
  • Right to Data Portability – to receive your data in a machine-readable format.
  • Right to Object – to processing, including for marketing purposes.
  • Right to Withdraw Consent – at any time, without affecting prior lawful processing.
  • Indian Users: Right to file a grievance with our Data Protection Officer under the IT Act/DPDP guidelines.
10. Third-Party Disclosures
We do not sell or share your personal data with advertisers or unrelated third parties. We only share data with trusted service providers as necessary.
  • Service providers that host or maintain our IT systems (e.g., IONOS).
  • Professional advisers (lawyers, accountants, auditors) under confidentiality.
  • Regulatory authorities where disclosure is legally required.
11. International Transfers
Data may be transferred between Germany and India. When transferring outside the EU, we ensure appropriate safeguards in line with GDPR and Indian data protection law.
12. Links to Other Websites
Our site may link to external sites. We are not responsible for their content or privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and significant changes will be notified via email or account notice.
14. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at support@link234.com.